Posted on 23 Apr 2010
ICG PR sprang into action during the volcano flight chaos to help three clients report on events as they happened. Regular media updates were distribited to the North West and national press for client Blackpool International to reassure passengers about the on-going situation for flights with Jet2.com, Aer Lingus and Manx2.com.
Since flights have resumed, the airport is getting back to normal and information is being issued online and through e-marketing to update passengers.
We also reported on how client Scott Rees & Co Solicitors rallied round to help get their Marketing Partner back from Poland after being stranded at the end of his holiday.
His colleagues back in Skelmersdale pitched in to make alternative travel arrangements for the 1,000 mile journey back home and the story was picked up by the local and regional press, with front page headlines!
And, for client Servisair Executive Lounges we released media updates to inform customers that all bookings during the flight ban would be honoured, and could be transferred to alternative dates.
Not bad for a week's work!
